Complaint Form

Date: 22-04-2024Seguridad y Soluciones Tecnológicas e Informáticas ABDAK S.A.C RUC 20560073573Mercurio No 481 dpto. 201 Urb. San Isidro, I Etapa, Trujillo, La Libertad, Perú.

1. COMPLAINT CONSUMER IDENTIFICATION

Full Name*

Address*

DNI/CE*

Phone*

E-mail(3)

Confirm E-mail*

2. IDENTIFICATION OF THE CONTRACTED GOOD

Product

Service

Amount claimed

Description*

3. DETAIL OF THE CLAIM

Claims

Complaint

Purchase channel

Web page

Telesales

Detail*Order*

(1) CLAIM: Expression of dissatisfaction in relation to products or services.

(2) COMPLAINT: Expression of dissatisfaction unrelated to products or services, or dissatisfaction with customer service.

(3) EMAIL: By providing my email address, I give permission to receive the response through this means.

The filing of a claim/complaint does not exclude the possibility of seeking other ways to resolve the dispute nor is it a prerequisite for filing a complaint with INDECOPI. The supplier must respond to the claim or complaint within a maximum period of fifteen (15) business days, which is non-extendable.